Veterans Affairs

Veterans Affairs

The Veterans Affairs Office is a resource center that provides individualized assistance with the process of completing and filing the appropriate forms so you can access your educational benefits. You can contact the School Certifying Official (SCO) either by calling or visiting the Veterans Affairs Office.

Principles of Excellence

Educational institutions participating in The Principles of Excellence Program agree to the following guidelines:

  • Provide students with a personalized form covering the total cost of an education program.
  • Provide educational plans for all military and Veteran education beneficiaries.
  • End fraudulent and aggressive recruiting techniques and misrepresentations.
  • Accommodate Service members and Reservists absent due to service requirements.
  • Designate a point of contact to provide academic and financial advice.
  • Ensure accreditation of all new programs prior to enrolling students.
  • Align institutional refund policies with those under Title IV, which governs the administration of federal student financial aid programs.

Eight Keys to Success

  1. Create a culture of trust and connectedness across the campus community to promote well-being and success for Veterans.
  2. Ensure consistent and sustained support from campus leadership.
  3. Implement an early alert system to ensure all Veterans receive academic, career, and financial advice before challenges become overwhelming.
  4. Coordinate and centralize campus efforts for all Veterans, together with the creation of a designated space (even if limited in size).
  5. Collaborate with local communities and organizations, including government agencies, to align and coordinate various services for Veterans.
  6. Use a uniform set of data tools to collect and track information on Veterans, including demographics, retention and degree completion.
  7. Provide comprehensive professional development for faculty and staff on issues and challenges unique to Veterans.
  8. Develop systems that ensure sustainability of effective practices for Veterans.

Veterans Education Transition Support (VETS) Campus

Passed into law in 2014, the Tennessee Veterans Education Transition Support (VETS) Act establishes a program of recognition for higher education institutions which allocate resources for veterans' successful transition from military service to college enrollment.

An institution receiving VETS Campus certification not only prioritizes outreach to veterans', but successfully delivers the services necessary to create a supportive environment where student veterans can prosper while pursing their education. 

  1. Conduct annual survey of veteran students to identify needs and get suggestions.
  2. Provide information to faculty and staff about military and veteran culture.
  3. Administer orientation programs for students who are veterans.
  4. Facilitate mentoring and support programs for students who are veterans.
  5. Develop outreach strategies for military bases located near the campus.
  6. Create and maintain a process for the assessment of prior learning that grant academic credit to veterans for transferable training and experience attained through military service.
  7. Provide a campus website with information to assist and support student veterans.

Veterans Affairs Guide