President's Update - August 20, 2020

Dear Chattanooga State family,
The fall semester starts Monday! It is important that you take a moment to review the information in today’s communication so that the first days of the new semester operate as smoothly as possible.

Before Coming to Campus...

  • If you need to come to campus, you must complete the required health screening questionnaire. The questionnaire must be completed every day and by every individual coming to campus, including multi-passenger vehicles. Every passenger in a vehicle must complete the questionnaire.

  • Once on campus, a face mask must be worn. All individuals on campus are required to wear a mask when in common areas (hallways, cafeteria, restrooms, etc.), confined spaces (classrooms, labs, etc.), shared spaces (indoor or outdoor), or when two or more individuals are within 6-feet of each other, whether inside or outside.

  • While the College can do its part in minimizing the risk of COVID-19 on campus, everyone must do their part to support efforts to minimize the spread. You can help keep our campus community healthy by being mindful of your actions and following safety protocols. As such, we are asking all members of the ChattState community to pledge to take responsibility for your own health and help stop the spread of the COVID-19. Read the full Chattanooga State Safe Community Pledge here.

Ready Day One! Are you ready for August 24th?

We have developed a few new resources to help make sure you are prepared for the first day of classes. Check out these new videos available at

Additionally, Academic Resources & Testing have developed a few new resources. Visit the News Item section on the eLearn homepage for links to training tools for eLearn, using virtual meeting services (Teams, WebEx, Zoom), and an online readiness assessment. 

Not sure how your class will be conducted this semester - virtual, online, or hybrid? 

  • Class sites for the Fall 2020 semester will appear in eLearn beginning August 20th. If you do not see your classes, check Banner for your schedule and then review the Guide to Troubleshoot the Problem
  • If your course section type is R01, R25, R35, R50, or R80, you are enrolled in a TN eCampus course and should visit the TN eCampus information pagefor help. 
  • All classes with Sections PS# reflect the Central Time Zone (10AM Central is 11AM Eastern time). These classes are scheduled at the Kimball Site, and class times listed are based on the local time (Central Time) in Marion County. 
  • For assistance with eLearn tools, visit the eLearn Assistance page here or for after hours eLearn help, call 1-866-895-8429.

Technology & Internet Access Resources

  • Technology Assistance: If you do not have access to a digital device, a limited number of devices are available for check out. Devices will be assigned on a first request, first served basis. A valid ChattState student ID is required to request a device. This is a loaned device and must be returned at the end of the semester. To submit a device request, complete the Technology Request form here

  • On-Campus Computer Access: Kolwyck Library will be open with computers available for homework and online/virtual class attendance. Library access is by appointment only. Click here for more information.Engineering and IT students will have access to Rooms 215 and 216 in the Wacker Institute on a first come, first served basis. TCAT students will have access to TCAT 60 and TCAT 38 computer labs. 

  • On-Campus Hotspot: EPB installed a hotspot on the ChattState main campus. The device is located in the parking lot near the TCAT Body Shop. To join the network, select the EPB Quick Connect option from the available networks, and then accept the terms and conditions to join. A password is not required. 

  • Kimball and Dayton Computer Access: Students will be allowed to use lab spaces Monday - Thursday, 8:00AM to 4:30PM and on Fridays from 8:00AM to 2:00PM. Seating is limited due to occupancy guideline restrictions. Remember to complete the health screener questionnaire before going to either site. For Kimball lab access, please call 423-837-1327 prior to going to the Kimball site. For Dayton, please call 423-365-5010.

  • Hotspots - Marion County: Free Wi-Fi hotspots are available throughout Marion County daily from 6AM to 10PM, courtesy of SVEConnect’s high-speed fiber network. ChattState students and employees can take advantage of these hotspots from their vehicles. The hotspot sites are:

    • South Pittsburg: SVEConnect Wi-Fi trailer parked in gravel parking lot next to Dollar General on Cedar Avenue.
    • New Hope: Fire station at 2615 Highway 156, New Hope
    • Kimball: Chattanooga State at 2100 Main Street, Kimball
    • Jasper: Marion County High School, between school and football field.
    • Powell’s Crossroads: Fire station at 138 Alvin York Highway, Powell’s Crossroads.
    • Whitwell: Christian Worship Center at 208 East Spring Street, Whitwell.

Fall 2020 Registration Options

  • Chat with us live via our Virtual Office, Monday through Friday, 8 a.m. to 6:00 p.m. and on Saturday from Noon to 2:30 p.m.

  • Contact your advisor or if you do not know who your faculty advisor is, contact the appropriate academic division office or instructional site as listed below:

TCAT Fall 2020 Registration Options

TCAT students have the option of registering online; however, if you need assistance, TCAT Chattanooga offers several options for Registration Assistance, including:

  • In-person, on-campus. TCAT is open from 8:00AM to 5:30PM, Monday through Thursday and 8:00AM to 4:30PM on Fridays. 
  • Chat live with TCAT in the Virtual Office, Monday through Friday from 8:00AM to 4:30PM.
  • Email TCAT at or call 423-697-4433.

Academic Resources for Students

Support Services for Students

  • Emergency Aid: The Helping Hands Fund provides emergency aid for students in need. Submit a Helping Hands Request here.
  • Food: The Tiger Cupboard provides supplemental food and other necessities for students in need. Visit for more information. 
  • Chattanooga State is dedicated to delivering support services and resources to assist our students. Learn more about the services available through our Student Support Center here.

Please stay safe and healthy and wear your face mask. You are going to have an outstanding semester at Chattanooga State, and we are so happy you are here! We are resilient. We are innovative. We are united. We are ChattState.

Rebecca Ashford, Ed.D.