Donald F. Andrews Reading & Writing Center

The Andrews Reading & Writing Center is now offering in-person and online tutoring.

Hours of Operation

Tutoring hours for in-person appointments

  • Monday, Wednesday, and Friday from 9AM-2PM
  • Tuesday and Thursday from 9AM-7PM.

Tutoring hours for online appointments

  • Monday and Friday from 9AM-5PM
  • Tuesday, Wednesday, and Thursday from 9AM-7PM

Contact Us

Reception Desk (423-697-2410)
Director, Mollee Shannon (423-697-2516)
Manager, Michele Hough (423-697-2506)

Tutoring Options

Option 1:  Face to face tutoring located in the Andrews Reading and Writing Center.

  • Make an appointment using the appointment directions on this page or call or text Michele Hough at (423) 521-1634.
  • Please arrive 10-15 minutes before your appointment time.

Option 2:  Live Tutoring through Zoom

  • Make an appointment using the appointment directions on this page or call or text Michele Hough at (423) 521-1634.
  • The student will receive an email with a link to their specific tutor’s Zoom meeting room.  The student can log in to TutorTrac up to 15 minutes before their appointment and click on the link generated by the software to access Zoom.  This will generate on the main page after log-in.

Option 3:  Online Essay Drop-Off

  • The student can email their writing as a Word document to
  • The student will need to fill out the Online Tutoring Form
  • A tutor will review the writing and respond to the student’s email with feedback. Please allow 24 hours for feedback, unless submitted on Friday and in that case, feedback will be given on Monday.


Follow the directions below to schedule an appointment with a tutor through zoom or in-person. 

  1. Go to TutorTrac Login
  2. Sign in with Tiger ID and password.
  3. Search availability tab (left hand corner).
  4. Choose Center: Andrews Center
  5. Choose Section: indicate which class you are requiring tutoring for.
  6. Choose Location: indicate online (zoom) or in-person.
  7. Click search. Availabilities will populate.
  8. Click on a time and save

How We Can Help

Whether you are having trouble getting started on an assignment or have a complete draft ready for review, our tutors are happy to help with any any written assignment for any class. Appointments are not required, but strongly encouraged to guarantee tutor availability. You may make a 30-minute appointment by calling 697-2410 during business hours, or stop in IMC 215. We would love to meet you! You are welcome to 3 feedback sessions per assignment. Though we can't wave a magic wand over your essay to make it perfect, consistent tutoring can have pretty magical effects. We encourage students to visit the center early (do not wait until the day a paper is due) and often (to build writing skills and confidence over time).

Tutors Will...

  • create and maintain a supportive, constructive environment
  • help at any stage of the writing process: brainstorming, drafting, or revising
  • discuss assignment requirements and any concerns you have about them
  • help you focus on the most important aspects of an assignment
  • help identify major sentence-level error patterns
  • provide strategies for long-term reading and writing success
  • admit when we don't have the answers, but work hard to find them

Tutors Will NOT..

  • criticize your work or judge your writing skills
  • discuss or predict grades
  • correct sentence-level errors for you
  • complete reading homework or reading notes for you
  • compose sentences or drafts
  • choose your topics or subject matter