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Student Support Center Liaison (FWS)

Department: Student Support Center
Supervisor: Tammy McDonough
Department Contact: 423-697-2683
Positions: 6
Status: Open

Position Description

Position Summary
  • Student Support Center Liaison (FWS)
Typical Duties and Responsibilities

*Greet students, faculty, staff, and guests who walk in needing assistance warmly, politely, and professionally
• Assist staff with sign-in at events and publicizing events by creating, addressing, and posting materials on campus.
• Completing special projects as assigned
• Assist with running errands on campus
• Perform administrative duties
• Assist with social media and other marketing materials.
• Help with ideas to improve events and services such as food collection days, Hunger & Homelessness
Awareness Week.
Awareness Week.

Required Qualifications

*Excellent verbal communication skills, ability to clearly explain basic processes and procedures of the Student Support Center and the Tiger Cupboard.
• Have a helpful, friendly, calming, and positive disposition; be service oriented.
• Basic Computer skills and experience with social media
• Strong organizational skills
• Maintain utmost confidentiality with all content encountered in the Student Support Center
• Be dependable, remain watchful and alert with a constant readiness to act
• Must enjoy working with others
Must be eligible for Federal Work Study

Work Experience

Prior experience working with the public/customer service Volunteer experience considered Basic computer skills

Preferred Qualifications

Be able to work 20 hours per week, over the course of the semester; preferably 3 – 4 consecutive hours per work day. Major and/or interest in: * Social Work, Human Services, Psychology, Sociology, Criminal Justice (5 students) *Critical thinking, active listening, cooperative attitude, and culturally sensitive
* Graphic Design, Communications, Media (1 student)
*Creativity, ability to write, social media skills, and resourceful
*Creativity, ability to write, social media skills, and resourceful

Physical Requirements/Working Conditions

*Must be able to lift boxes weighing 10 – 15 pounds, bend, stoop, climb, carrying, and stretch. *Must not have back problems. *Maintain a professional and friendly disposition at all times. *Keep cell phone on silent while at work *Be focused on the responsibilities of the job while at work.

Knowledge, Skills, Abilities, and Work Characteristics

Showing up for work, honesty, performing the assigned work, following directions, taking initiative, reliability, confidentiality, checking work for thoroughness and accuracy with attention to detail, and interest in learning new skills. Be willing to work as a team.