President's Update - August 7, 2020

Dear Chattanooga State family,

We are just over two weeks from the start of the fall semester on August 24. Students, the faculty and staff of Chattanooga State have been working incredibly hard over the last few months to prepare an outstanding educational experience for you. So, if you’ve not already registered for your fall semester classes, be sure to do that as soon as possible. If you have already registered, thank you! I am so pleased you are joining the Chattanooga State family. Be sure to read your college email every day for important updates and notifications.

This week’s update includes some important FAQs for the fall semester. So, please continue reading.

Safe Community Pledge + Daily Health Screening Update

All Chattanooga State students and employees play an integral part in mitigating the spread of COVID-19. Taking responsibility for your own health and adhering to all campus protocols and procedures can help stop the spread of COVID-19. As such, we ask each individual of our Chattanooga State community to take the Safe Community Pledge. You can read the Chattanooga State Safe Community Pledge here.

Beginning Monday, August 10, the daily required health screen questionnaire will include a new step to incorporate the Chattanooga State Safe Community Pledge. In order to complete the form, you will need to click a button to read and agree to the pledge. The questionnaire cannot be submitted without completing this step.

Fall 2020 Registration Options

  • Virtual Registration Assistance via WebEx is available Monday through Friday, 10:00AM - 6:00PM EST, as well as Saturday from Noon to 2:30PM EST. Access meetings from your TigerWeb account. You must have an Education Plan and PIN before joining a session.

  • Chat with us live via our Virtual Office, Monday through Friday, 8 a.m. to 4:30 p.m.

  • Contact your advisor or if you do not know who your faculty advisor is, contact the appropriate academic division office or instructional site as listed below:

TCAT Fall 2020 Registration Options

TCAT students have the option of registering online; however, if you need assistance, TCAT Chattanooga offers several options for Registration Assistance, including:

  • In-person, on-campus. TCAT is open from 8:00AM to 5:30PM, Monday through Thursday and 8:00AM to 4:30PM on Fridays. 

  • Chat live with TCAT in the Virtual Office, Monday through Friday from 8:00AM to 4:30PM.

  • Email TCAT at or call 423-697-4433.

Fall 2020 Planning - FAQs

  • What do I need to do on the first day for virtual classes since I will not be going to campus to take the class?

    • For virtual classes, at your scheduled class date and time, log-in to eLearn to join your class. The eLearn portal will be open prior to the first day of classes to allow time for you to familiarize yourself with the log-in process. 

    • Additional information about eLearn, as well as TN eCampus, can be found here.

  • Will space be available on campus to take my virtual class if I have both hybrid and virtual classes or if I don’t have access to technology? 

    • Yes. The following options will be available during the fall semester:

      • The library will be open and computers will be available for homework and online/virtual class attendance. Group study spaces, individual study spaces, and classrooms will not be open. Library access is by appointment only. Click here for more information. 

      • Engineering and IT students will have access to Rooms 215 and 216 in the Wacker Institute on a first come, first served basis. 

      • TCAT students will have access to TCAT 60 and TCAT 38 computer labs. Please note, these labs may be closed for testing purposes a few times per week. You should confirm hours of operation with your TCAT instructors.

      • Additional space may be made available as the need arises.

  • Is the bookstore open?

    • Yes. The bookstore is open daily from 9:00AM to 3:00PM. The bookstore will be observing all recommended health guidelines, and a mask is required. Click here for additional information.

  • Will I be able to borrow a laptop or digital device this fall like I was able to do in the spring?

    • Yes. Complete the Technology Request form available here. A limited number of devices are available for check out.  Devices will be assigned on a first request, first served basis. A valid Chattanooga State student ID is required to request a device. This is a loaned device and must be returned at the end of the semester. If approved, you will be contacted by email, phone, and/or text.

  • Are masks required this fall?

    • Yes. All individuals will be required to wear a face mask when on Chattanooga State’s campus or at any instructional sites. If a student is unable to wear a mask due to a physical or mental health disability, a request for an accommodation can be made through the Disability Support Services office. Call to schedule an initial appointment with DSS at 423-697-4452. Employees seeking an accommodation can submit an exception request through the Office of Human Resources.

    • Watch this video for additional information about Fall 2020 campus operations and safety protocols.

Background Graphic for Use in Virtual Meetings (WebEx, Zoom, Teams)

Show your Chattanooga State school spirit during your next video call (WebEx, Zoom, Teams, etc.) by using one of three ChattState virtual backgrounds, available for download here. A recent update to WebEx now allows users to customize backgrounds.

Support Services for Students

If you are in need of assistance, please let us know. We are here to help you.

  • The Helping Hands Fund provides emergency aid for students in need. Submit a Helping Hands Request here.

  • The Tiger Cupboard provides supplemental food and other necessities for students in need. Visit for more information.

  • Chattanooga State is dedicated to delivering support services and resources to assist our students. Learn more about the services available through our Student Support Center here.

The fall semester at Chattanooga State is going to be outstanding. I am so happy that you will be part of it. We are resilient. We are innovative. We are united. We are ChattState.

Rebecca Ashford, Ed.D.